Our website
Our website address is: https://taylormademobility.co.uk/
Privacy notice
This privacy notice describes how we, Taylor-Made Mobility Limited obtain, store, and use your personal information when you use or interact with our website, https://taylormademobility.co.uk/, or where we otherwise collect your personal information.
This Privacy notice is effective from 1st April 2021 and conforms to the Data Protection Act 2018 (GDPR UK).
Summary
Data controller: Taylor-Made Mobility Limited
How we collect your information:
- When you provide it to us by contacting us either by telephone or through our website
- From using our website using cookies
Personal information we collect:
- Name, contact details including telephone number and email address.
- When browsing our website this may include your IP address, location, browser type and operating system, referral source, page views and navigation paths through our website.
How we use your personal data:
- For business and administrative purposes, to improve our website or services, for advertising and analytical purposes.
We do not sell or disclose your personal information to any third parties.
Keeping your personal information secure
How we secure your personal data:
- Using appropriate technical and organisational measures such as encrypting all data we collect through forms on our website and storing such data on secure servers. We only grant access to your personal information where necessary.
How long we retain your personal information:
- For no longer than necessary, for the purposes of providing a design, quotation, or adaptation, unless required for legal or contractual obligations with you, such as the duration of a product warranty.
Our use of cookies:
- We do use cookies on our website and similar information capturing, or analytical technologies, such as Google Analytics or remarketing cookies.
- Accessing your personal information and your rights
You have the following rights in relation to your personal information:
- To request to know what personal information we hold and be informed about its use.
- To correct your personal information.
- To have your personal information removed from our records.
- The right to complain to a supervisory authority.
- To withdraw any consent about the use of your information for marketing purposes.
The website is owned and operated by Taylor-Made Mobility Limited, registration number 13224498. Our registered address is Merchant House, 5 East St. Helen Street, Abingdon, Oxfordshire. OX14 5EG
You can contact us regarding your data by writing to; The Data Controller, Taylor-Made Mobility Limited, Merchant House, 5 East St. Helen Street, Abingdon, Oxfordshire. OX14 5EG or sending an email to info@taylormademobility.co.uk
If you request access to your data, we may ask that you supply appropriate evidence of your identity, such as a photocopy of your passport or an original copy of a current utility bill. We will respond within 1 month of receiving your request.
Notification of changes to this policy
We may update this policy from time to time by publishing a new version to our website. You should check this page occasionally to ensure you are happy with any changes to this policy.
If you have any questions about this privacy policy or concerns about the way Taylor-Made Mobility Limited uses personal data, please contact us.
Cookie Policy
Taylor-Made Mobility Limited use cookies on this website. By using our website, you consent to the use of cookies.
Our Cookie Policy explains what cookies are, how we use cookies, how third parties that we may partner with may use cookies, your choices regarding cookies and further information about cookies.
What are cookies?
A cookie is a piece of data sent to your device from a website. This means the website can recognise your device if you return to the same website. Cookies do not contain any personal information about you and cannot be used to identify an individual user. A cookie often includes a unique identifier, which is an anonymous number (randomly generated) and is stored on your device. Some expire at the end of your website session; others remain on your computer for longer.
How Taylor-Made Mobility Limited uses cookies
Collecting information: This means we can learn more about how you use our website so we can improve our products and your online experience.
Tailoring your experience: Cookies allow us to provide you with information, products and services that we think you’ll find interesting.
Making our marketing relevant: We can show you relevant offers and promotions on our own websites and through our advertising networks.
Measuring how many people are using services: To measure ease of use and capacity to ensure our website operates at optimum levels.
Do I need cookies?
For certain applications on the Taylor-Made Mobility Limited website to function properly, if at all, it may be necessary for your computer to accept cookies.
Cookies used on this website
This website uses both first and third-party cookies.
Necessary Cookies. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
Performance Cookies. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance.
Functional Cookies. These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.
Targeting Cookies. These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Social Media Cookies. These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They can track your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.
Video Cookies. These cookies are set by a range of video services that we have added to the site to enable you to view video content. They can track your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.
Google Analytics uses cookies to define user sessions, as well as to provide several key features in analytics reports. Google Analytics sets or updates cookies only to collect data required for the reports. Additionally, Google Analytics uses only first-party cookies. This effectively makes Google Analytics cookies the personal property of this website domain, and the data cannot be altered or retrieved by any service on another domain.
Other 3rd Party Cookies we may use
When you visit our website, you may notice some cookies that are collecting information for other websites. For example, if you visit a page that has video content, cookies from YouTube may be served. We do not control the setting of these cookies and we recommend you visit the third-party websites for more information.
Remarketing
3rd party vendor remarketing tracking cookies (like the Google Adwords & Facebook pixel tracking cookie) are used by Taylor-Made Mobility Limited.
Remarketing through the use remarketing tracking cookies or pixels enables us to show ads across the internet to you after you have visited our website.
We do not collect any identifiable information using Google, Facebook or any other 3rd party remarketing system.
The third-party vendors, such as Google and Facebook, whose services we use, will place cookies on web browsers to serve ads based on past visits to our website. This allows us to make special offers and continue to market our services to those who have shown interest in our services.
If you do not wish to receive this type of advertising from us in the future, you can opt through the links below.
You may opt-out of Google’s use of cookies by visiting the Ads Preferences Manager.
Taylor-Made Mobility Limited also uses Google’s DoubleClick’s Remarketing Pixels. You may opt-out of DoubleClick’s remarketing pixels by visiting the DoubleClick opt-out page.
Taylor-Made Mobility Limited may from time to time utilise Facebook marketing and communication tools. This is to understand and deliver relevant advertisements. Cookies also enable us to learn how traffic to our website is created. The ultimate control of information gathered through Facebook resides entirely with Facebook. You can opt-out of Facebook’s use of cookies through settings on your Facebook Account.
Where can you find more information about cookies?
For more information about cookies or if you would like to learn how to remove cookies set on your device, visit the Information Commissioner’s Office or your browser help pages.