We have extensive experience in the mobility adaptations industry and want to use our knowledge to offer the best service and value.
We are a family business with a passion for improving lives through mobility support
Our philosophy, values and aims
Taylor-Made Mobility offers a great-value, professional and high-quality service to local people in our community who face mobility issues in their homes.
Based in Abingdon, Oxfordshire, we have over a decade of experience in the mobility adaptation industry, and understand how to address the specific needs of those with mobility issues, and how to successfully implement adaptations in the home.
Everything we do revolves around the customer. We will visit you in your home to understand and discuss your needs and assess the possible options. We will then draw up a professional design that will allow you to see exactly what your home will look like. Our approach to working with you is collaborative; we won’t place any pressure on you to make a purchase and we don’t employ commissioned sales people or elaborate marketing schemes meaning we can offer high quality products and installations at the best value prices.
We are flexible, experienced and agile with a broad network of suppliers and specialists meaning that we can respond to a wide range of mobility adaptation requirements. Whilst our heritage is in bathrooms, we can source and supply a full range of mobility products including lifts, ramps, rails, mobility scooters, beds, chairs, hoists and even cars.
Our aim is to be the preferred choice in our local area for specialist advice, high quality products and installation and first-class customer service.
We look forward to meeting you and helping you to remain independent, living in comfort and safety at home.
Our management team
Taylor-Made Mobility was founded on a shared passion to provide the highest quality service and best value. With the customer at the heart of everything we do, Taylor-Made draws on the extensive knowledge and skills of our experienced management team.
Director Paul Townsend is a former executive for a national mobility adaptation company and has overseen more than 20,000 adaptation projects.
With a deep understanding of the industry, Paul ensures Taylor-Made works with a hand-picked network of the best suppliers and installers to offer customers the best quality and value.
Director Penny Taylor has extensive experience in people-centred roles. Penny is involved in all aspects of Taylor-Made Mobility operations and brings excellent customer service, management, and administration skills to the team.
Paul and Penny are experienced property renovators and as the team behind Taylor-Made Mobility they combine their experience and passion to help the elderly and less mobile to enjoy greater independence and safety and be more comfortable in their homes.
What people are saying about us
Paul has a depth of knowledge and empathy like few people I have met in the adaptations sector. He truly believes that the customer should always come first, ahead of profit or increased expenditure for his company. The best solution for your needs is guaranteed.
Great quality finish and excellent design ideas, including all the mod-cons. Would highly recommend Taylor-Made Mobility to anyone wishing to transform their bathroom or space.
I am more than happy to recommend Taylor-Made without any reservations. Nothing is too much trouble and their attention to detail is second to none. The work they did for me is spot on.
I just want to say a big thanks for your work, advice and attention in refitting mum’s new shower, making it more accessible. It has made such a difference and is working out fine for my mum to access and shower more easily. She is very pleased with it.
Why choose Taylor-Made Mobility?
Regulatory compliance
We comply with all current regulations including:
- The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013
- The Consumer Protection from Unfair Trading Regulations 2008
- The Consumer Rights Act 2015
- Data Protection Act 2018
- Construction (Design and Management) 2015
- Health & Safety at Work Act etc. 1974
- Asbestos Approved Code of Practice
- Building Regulations: Building Act 1984
- Building Regulations – Approved document P – Electrical safety, dwellings